8bbet's Privacy Policy

8bbet is committed to providing a safe and transparent online gaming environment for players in Bangladesh. This privacy policy explains what information we collect from you while you use our platform, how that information is used, who it may be shared with, and what measures we take to protect it.

This policy applies to 8bbet's website, mobile-optimized platform, and all related services. By registering on or continuing to use our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

8bbet only collects the information necessary to provide a safe and fair gaming service. The types of information we collect are as follows:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or other government-issued identity document details
• Preferred payment method details (bKash, Nagad, Rocket, or Upay account information)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Session duration and pages visited
• Login time and date (Bangladesh Standard Time, UTC+6)
• Session data collected via cookies and similar technologies

2.3 Transaction-Related Information

• Deposit and withdrawal history
• Betting and gaming activity records
• Details of bonuses and promotional offers received

8bbet uses your information for the following legitimate purposes:

• Account management: Completing the registration process, verifying identity, and confirming age (21+ requirement).
• Service delivery: Properly processing deposits, withdrawals, and gaming activity.
• Security: Detecting and preventing fraud, money laundering, and unauthorized access.
• Customer support: Responding to your queries and resolving issues via 24/7 live chat and email.
• Legal compliance: Maintaining records required under applicable laws and regulations.
• Platform improvement: Analyzing user behavior to improve service quality.
• Communication: Sending important updates, policy changes, or account-related information.

We will never use your information beyond the purposes stated above, and we will not sell it to any third party for marketing purposes without your explicit consent.

8bbet may share your personal information with third parties in limited circumstances, which are described in detail below:

4.1 Service Providers

We work with authorized payment providers to process payments. The information needed to complete transactions via bKash, Nagad, Rocket, and Upay is shared securely with these providers. These providers follow their own privacy policies and use your information only for payment purposes.

4.2 Technology Partners

Gaming software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others) may access the session data needed to run games. They do not store any personally identifiable information.

4.3 Legal Obligations

We may be required to disclose your information in response to a court order, a legitimate investigation, or a request from authorities under applicable law. In such cases, we will only provide the information that is legally required.

8bbet's platform uses cookies and similar technologies to function properly. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, perform security checks, and manage payment processes. Disabling these cookies will prevent many platform services from working correctly.

5.2 Analytics Cookies

These cookies are used to understand how users interact with our platform. The data collected is anonymous and is used to improve service quality.

5.3 Cookie Controls

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling essential cookies may affect login and payment-related services.

8bbet has implemented industry-standard security measures to protect your personal information. The key components of our security framework are:

• SSL encryption: All data transmitted between your browser and our servers is secured using SSL/TLS encryption technology.
• Secure data storage: Your information is stored in encrypted databases and can only be accessed by a limited number of staff.
• Two-factor authentication: Two-factor identity verification is applied to ensure account security.
• Regular security audits: Regular security assessments are conducted to identify vulnerabilities in our systems.
• Fraud detection: Unusual transactions or suspicious activity are monitored automatically.

However, no data transmission over the internet is completely risk-free. While we strive to ensure the highest level of protection, you are also advised to keep your login credentials confidential.

8bbet retains your personal information only for as long as is necessary to fulfill the relevant purposes and to meet legal obligations.

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed accounts: After an account is closed, information is retained for a defined period as required by legal and regulatory obligations.
• Transaction records: Financial transaction records may be retained for an extended period in accordance with applicable law.

Once the retention period ends, your information is securely deleted or anonymized so that you can no longer be identified.

As a user of the 8bbet platform, you have the following rights over your own personal information:

8.1 Right to Access

You can request at any time to know what information we hold about you.

8.2 Right to Correction

You have the right to correct any inaccuracies in the information you have provided. This can be done through account settings or by contacting our support team.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may not be deletable due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you have the right to request that the processing of your information be restricted.

8.5 Right to Complain

If you have any concerns about how your information is handled, please contact our support team directly. Our email: [email protected]

8bbet strictly prohibits anyone under the age of 21 from using this platform. We do not knowingly collect information from anyone under 21. Age is verified during the registration process, and if our system identifies an account as belonging to someone under 21, that account is immediately suspended and the associated information is deleted.

If you suspect that a minor is using this platform, please notify us immediately at [email protected].

8bbet may periodically review and update this privacy policy. Amendments may be made due to changes in applicable law, an expansion of our services, or other operational reasons.

For any significant changes, we will display a notice on the platform or send an update to your registered email. Continued use of the platform after any changes will be considered acceptance of the revised policy.

We recommend that you visit this page regularly to review the latest privacy policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• Email: [email protected]
• Live chat: Live chat is available directly on our platform 24/7
• Language: Support is provided in both Bengali and English

Our team is always ready to handle your requests promptly and carefully. 8bbet is committed to protecting your privacy at all times.